Q: The fonts in some parts of the manual run off the screen. What happened?
A: The manual’s main text was formatted with 12pt Palatino. If this font is not loaded in your system, the Paperless Printer substitutes Geneva 12pt yet maintains the original paragraph spacing. Palatino comes with System 7 and is included as one of the HyperCard fonts with version 2.0. If don’t have any of those disks, you can download a bitmap suitcase of Palatino from GEnie.
Q:When I try to log on to GEnie for the first time, the modem lights flash but no connection is made or GEnieNav aborts the connection. Why?
A: Like any other MicroPhone settings file, GEnieNav is shipped set to function with the most basic modem. Some modems — esp high-speed — require special initialization sequences and/or hardware handshaking. Before using GEnieNav (or any MicroPhone document) for the first time check the Communications settings in the Settings menu to ensure that they are properly set for your modem. If you don’t see your modem in the list, try “Standard (autobaud).” Consult the MicroPhone manuals for more help.
Q: I downloaded/captured a file with the Download/News Manager and can’t find it? Where did it go?
Files downloaded or captured by GEnieNav using the News and Download Managers are stored in the same folder which you selected as your Receive Folder in the Transfer menu. If you didn’t select one it should’ve been deposited in the same folder as the GEnieNav settings file.
NOTE: After making any adjustments to GEnieNav, please choose Save Settings file from the File menu to make your changes permanent.
Q: GEnieNav refuses to post my replies or email. It sends the message and then just sits there waiting and waiting…
A: The number one reason a posting fails is an incompatible break key. To complete the posting process, GEnieNav sends the break key as set by the GEnie Terminal Settings command in the Scripts menu. If this does not match the break key defined for your account on page 900 of GEnie, it won’t work. GEnieNav ships with “control-c” as the break key which is commonly used; however many people later select or accept the null character (true break) as their break key on GEnie. Try this selection in GEnieNav before following the manual’s instructions on manually changing your break key.
TIP: If you’re capturing a large number of messages from RoundTables, you should consider increasing the memory allocated to MicroPhone. The default is 640k (which is the minimum for running GEnieNav) and MicroPhone’s memory buffer can easily get filled up if you haven’t read from an RT in a while (though some are jam-packed daily.) Once the screen buffer is full, older material is purged from it as new material is captured. This can sometimes slow down GEnieNav. Try setting MicroPhone to 1024k or higher. As an alternative, select Clear Buffer from the Edit menu before launching a long auto session.
For more answers to Frequently Asked Questions, write RAVENTECH on GEnie or visit us in the Mac Product Support RoundTable at page 606.
